Ms. Abena Abrafi Antwi

Ms. Abena Abrafi Antwi was appointed as the Acting Head, Human Resources, on 1 September 2023. Prior to that, she was the Deputy Head of Human Resources of ADB. She has considerable experience in Human Resources Management, Customer Service and Sales spanning over 14 years mostly in the financial and banking industry. Abena has in-depth knowledge and expertise in diverse strategic human resource functions in the areas of Employee Relations Resourcing, Training & Development, Performance, Talent and Succession Management.

Prior to joining the Bank, she worked with Vivantti Microfinance Limited, Dwadifo Adanfo Microfinance Limited as the General Manager of Human Resources and Administration. She also worked with Zain Communications Ghana Limited (now AirtelTigo) as a Customer Service Officer and Barclays Bank Ghana Limited (now Absa Bank) as a Sales Officer, having worked with the Gap Retail Outlet, Maryland, USA as a Customer Advisor. Abena is a Certified Senior Professional in Human Resources (SPHRi) and holds an MBA in Human Resource Management, as well as a Bachelor of Arts degree in Political Science and Spanish from the University of Ghana, Legon. She is also currently pursuing a Master of Arts in Labour Law and Practice at the University of Ghana School of Law.